SMS Terms & Conditions

1. Program Description

East Village Properties operates a text message program for people who have provided us with their mobile phone number through a rental inquiry, rental application, signed lease, or a business relationship as a vendor, contractor, or staff member. East Village Properties is the sender of all messages in this program.

2. Types of Messages We Send and Their Purpose

The purpose of our text messages is to manage our rental properties and communicate with the people we do business with. By providing your mobile number to East Village Properties, you may receive text messages including:

• Responses to rental inquiries and questions about available units
• Apartment showing confirmations, reminders, and scheduling
• Rental application and leasing instructions, including links to apply
• Rent payment reminders, account notifications, and receipts
• Lease renewal and move-out notices
• Maintenance and work order updates and appointment scheduling
• Building access and move-in instructions
• Building notices such as water shutoffs, scheduled inspections, fire alarm testing, snow removal, and pest control visits
• Urgent building and safety notices
• Work assignments and coordination for vendors, contractors, and on-site staff

Messages may contain links to our website, our AppFolio resident and leasing portal, and our company document storage, where you can view listings, complete applications, access instructions, or review account information. We do not send marketing or promotional messages.

3. Message Frequency

Message frequency varies. The number of messages you receive from East Village Properties depends on your relationship with us and on activity related to your inquiry, application, tenancy, or work assignment.

4. Message and Data Rates

Message and data rates may apply. East Village Properties does not charge for text messages, but your mobile carrier's standard messaging and data rates apply.

5. How to Opt Out (STOP)

You may opt out at any time by replying STOP to any message from East Village Properties. You will receive one confirmation message and will not receive further text messages.

Opting out does not affect your rental application or your tenancy. We may still contact you by phone, email, or written notice about urgent building or safety matters, your lease, or your account.

To resubscribe, reply UNSTOP.

6. How to Get Help (HELP)

Reply HELP to any message from East Village Properties for assistance, or contact our office directly.

Phone: (401) 256-2238

Email: pvdaptrentals@gmail.com

7. Carriers

Carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier's network and is not guaranteed.

8. Privacy

East Village Properties does not sell, rent, or share your mobile phone number or your SMS consent with any third party for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party.

See our Privacy Policy for full details on how we handle your information.

9. Contact and Support Details